Request an Operational Assessment

A detailed 2–3 week analysis of your dealership’s operational state. We identify blind spots, fragmentation issues, and revenue-at-risk areas—then deliver a clear 30/60/90-day roadmap for improvement.

Submit Request

Tell us about your dealership

Initial Consultation

Discussion within 24 hours

Assessment Begins

2–3 week engagement

Timeline

2–3 Weeks

Investment

$7,500

Deliverable

30/60/90-Day Roadmap

What's Included in the Assessment

A comprehensive analysis of your dealership’s operational infrastructure, communication flows, and system integration.

Communication Pattern Analysis

Deep dive into customer touchpoints

Identity Fragmentation Review

Customer data continuity assessment

Ownership Mapping

Accountability structure documentation

Revenue-at-Risk Modeling

Financial impact quantification

Final Deliverable: 30/60/90-Day Roadmap

A comprehensive, prioritized action plan that addresses identified issues in three phases:

30 Days: Quick Wins

Immediate fixes that deliver measurable impact without major system changes

60 Days: Foundation

Structural improvements to communication flows and data integrity

90 Days: Strategic

Long-term initiatives for sustained operational excellence

The Assessment Process

A structured, non-disruptive approach that delivers clarity without overwhelming your team.

Initial Kickoff

90-minute discovery call with key stakeholders to understand current systems, pain points, and operational goals.

System Access & Data Collection

Read-only access to relevant systems. We monitor communication flows, analyze data integrity, and map customer journeys.

Analysis & Findings

Deep analysis of collected data. Identification of blind spots, fragmentation issues, and revenue-at-risk areas.

Roadmap Delivery

Presentation of findings and 30/60/90-day roadmap. Q&A session with leadership to ensure clarity and alignment.

Who This Assessment Is For

This engagement is designed for dealership leadership who recognize
operational gaps but lack visibility into root causes.

General Managers

You know opportunities are slipping through the cracks, but can't pinpoint where or why. Multiple systems, multiple vendors, and no clear accountability.

Dealer Principals

You've invested heavily in technology, but results don't match promises. You need an independent, dealer-side perspective on what's actually working.

Operations Directors

You're managing the day-to-day complexity but lack the bandwidth to step back and see the full picture. You need an external assessment to validate concerns.

Submit Your Assessment Request

Fill out the form below and we'll contact you within 24 hours to schedule an initial consultation.

The more detail you provide, the more focused our initial consultation can be.

What Happens Next?

  • Step 1:
    We'll review your submission and contact you within 24 hours (typically same business day)
  • Step 2:
    Schedule a 60–90 minute initial consultation call to discuss your current systems and operational concerns in detail
  • Step 3:
    If we're a good fit, we'll provide a detailed engagement proposal and timeline
  • Step 4:
    Upon agreement, we'll schedule the assessment kickoff within 1–2 weeks

No Pressure: Our initial consultation is consultative, not sales-focused. If Drive360 isn't the right fit for your dealership, we'll tell you honestly.

* By submitting this form, you’ll receive a confirmation email within minutes.

Frequently Asked Questions

Common questions about the operational assessment process.

Will this assessment disrupt our daily operations?

No. The assessment is designed to be non-disruptive. We operate with read-only access to your systems and monitor operations in the background. Your team continues their work as usual. The only time commitment is the initial kickoff call and final presentation.

What level of system access do you need?

We require read-only access to your CRM, DMS, and phone system for monitoring and data analysis. We do not make changes to any systems during the assessment. All access is temporary and revoked upon completion.

Is the $7,500 investment a one-time fee?

Yes. The assessment is a one-time engagement with no recurring fees. The $7,500 includes all analysis, documentation, and the 30/60/90-day roadmap. If you choose to move forward with ongoing services after the assessment, those are separate engagements.

Do you work with specific DMS or CRM platforms only?

No. We're platform-agnostic and work with all major automotive retail systems including Tekion ARC, CDK, Reynolds, VinSolutions, Eleads, DealerSocket, and many others. Our methodology focuses on operational flows, not specific technology.

What if we discover issues that require vendor involvement?

If system-level issues require vendor support, we'll document them clearly in the roadmap and can facilitate those conversations on your behalf. As a dealer-side advocate, we ensure vendor responses address your operational needs, not just technical fixes.

Can we implement the roadmap ourselves, or do we need Drive360's help?

The roadmap is designed to be actionable whether you implement it internally or engage Drive360 for ongoing support. Many dealerships handle the 30-day quick wins themselves and engage us for the more complex 60/90-day initiatives. It's entirely your choice.

How is this different from vendor-provided assessments?

Vendor assessments are designed to sell you their solutions. Drive360 is vendor-agnostic and dealer-side—we work for you, not software companies. Our recommendations are based solely on your operational needs, not commission structures or product roadmaps.

What happens if we're not satisfied with the assessment?

We stand behind our work. If you're not satisfied with the assessment findings or roadmap, we'll work with you to address concerns. Our goal is to deliver clarity and actionable insight—if we don't achieve that, we'll make it right.

"The operational assessment revealed blind spots we didn't even know existed. Within 30 days of implementing the quick wins, we recovered over $40,000 in previously lost opportunities. The roadmap gave us a clear path forward without overwhelming our team."
Michael Reynolds
General Manager, Premier Auto Group

Ready to Gain Operational Clarity?

Stop operating with incomplete visibility. The Drive360 Operational Assessment delivers the clarity you need to make confident decisions about your dealership’s future.

24-hour response time

Vendor agnostic

$7,500 one-time investment